Kingdom Cleaning, LLC

One Stop Cleaning Service for your Homes and Carpets
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  FAQ  

               

1.)  How do I pay for services?

2.)  Do I need to provide any cleaning supplies?

3.)  What if I have pets? 

4.)  What if I am not going to be home for the cleaning?

5.)  What if I need to change my appointment

6.)  How much do I owe if I have a return check?


1. Q: How do I pay for services?
     A: We accept Checks, Cash, Visa, Mastercard, American Express, or Discover.
 
2. Q: Do I need to provide any supplies?
     A: We provide all necessary cleaning supplies to clean your home to perfection.
 
3. Q: What if I have pets?

    A:  Introduce your pet to our cleaning agents.  Unfriendly pets should be separated during cleaning.

 

4. Q: What if I am not going to be home for scheduled cleaning?
    A: You can choose to give us a key and we would keep it in a safely marked file.
         You could leave a key for us somewhere and we could lock the house on our way out. 
 
5. Q:  What if I need to change my appointment?
    A: We ask that you give us 24 hours notice on all scheduled appointments. A trip charge of $50.00 will be assessed if we are not given notice or we show up to your home and you have not called to change or  cancel your appointment.
 
 6. Q: How much do I owe if I have a return check or visa payment?
      A: $50.00 Returned Check Fee will be assessed if your bank returns your check as unpaid for any reason. A $50.00 Fee will be assessed if your bank returns your Visa/MasterCard Checkcard/Debitcard as unpaid for any reason.